FAQ
Can I receive continuing education credits for participating in this webinar?
We currently can offer SAF CFE's for the live webinars. More information on recieving credit for SAF CFE's for archived webinars, ISA credits and other credits is forthcoming. More specific information on how CFE's are tracked and how you receive credit for participation is listed under each webinar and is available just prior to the start of the session.
Can I add a forestry webinar?
Yes, please contact us at comments@sref.info if you know of a webinar that suits the needs of our audiences. These webinars are designed to be educational in nature and are not designed to be commercial in nature. This site is actually offered to the forestry and natural resources community as a portal. We provide an opportunity to assist other organizations with the marketing of their webinars as well as an opportunity to develop webinars produced from Southern Regional Extension Forestry participating institutions. Forestry & Natural Resource webinars developed and/or promoted by this website are designed to be educational in nature and do not promote any specific company or product.
How do I suggest a forestry webinar?
Please contact Bill Hubbard at whubbard@uga.edu or (706) 542-7813 for any suggestions.
Do I need special software to access the webinars?
A few of the webinars currently on the site use Elluminate. For special instructions on using Elluminate, see our tutorial.
How do I fix a "VelocityServlet Error"
See this solution from Elluminate support.
Does Elluminate support my operating system?
Elluminate does not support Mac OS X 10.6 (Snow Leopard) and Windows 7 for customers using Elluminate Live!, Elluminate will actively test these operating systems as they are released and will offer full product support on these operating systems in the near future. Therefore we ask that you continue to use our products only on our supported operating systems, listed here [http://support.elluminate.com/ics/support/default.asp?deptID=2653&task=knowledge&questionID=1096]
How do you setup your firewall to work with Elluminate?
To access the Elluminate server at NCSU you need to configure your firewall to allow traffic on the following IP address and ports. IP address: 152.46.3.178 Ports: 80 and 2187 If you need help configuring your firewall you can contact Elluminate technical support at 1-866-388-8674, and choose option #2. This is a toll-free number and a free service. They are available 24/7.
