If this is the first time you will be using Elluminate, please go to http://www.elluminate.com/support/ for setting up your computer. You will be prompted to download some software which may take anywhere from 2 to 20 minutes depending upon your Internet connection speed. The steps you will complete are as follows:

1. Check that you have Java installed. If you do not the screen will tell you how to download the latest version of Java.
2. Make sure your speakers and/or microphone are set up correctly. You will need to enter the "Configuration Room" in order to test your audio setup.
3. Do the "Recorded Introduction" to get an overview of how to use Elluminate as a participant. This takes about 5-10 minutes to complete

You should do this at least 24 hours in advance of a live webinar in case you have any problems that need to be resolved. If you have any hardware or software issues you can call Elluminate Support at 1-866-388-8674, option 2.

Documentation on how to participate with Elluminate can be obtained here.

Webinars may contain multimedia files in which you may need appropriate plugins/software for your computer. The following multimedia file formats can be loaded in the Elluminate Live! session:

• Shockwave Flash Media Files (*.swf)
• MPEG (*.mpg, *.mpe, *.mpeg)
• QuickTime (*.qt, *.mov)
• MPEG4 (*.m4v, *.mp4)

Please make sure your computer has a microphone and speakers to be able to talk and hear while you are in the meeting.